Delivery Policy

Last Updated: January 25, 2024

The Good Zen

8509 Jefferson Lane North, Brooklyn Park, Minnesota 55445

Customer Service Line: 763-333-1883

Email: admin@thegoodzen.com

Thank you for choosing The Good Zen. Please review our Delivery Policy carefully before placing an order. By making a purchase with us, you agree to the terms and conditions outlined below.

1. Delivery Requirements:

  • All persons purchasing products eligible for delivery must be at least 21 years of age or older.
  • A valid state-issued identification card must be presented to the delivery service driver upon receipt of the products.
  • The identification card must clearly indicate that the individual is 21 years of age or older.

2. Delivery Process:

  • The delivery address provided during the order process must be accurate and accessible.
  • Deliveries will be made to the specified address during the designated delivery hours.

3. Age Verification:

  • Upon delivery, the customer is required to show a valid state-issued identification card to the delivery service driver.
  • The driver will verify the age to ensure that the recipient is 21 years of age or older.

4. Final Sales Policy:

  • All products delivered are considered final sales.
  • No returns, refunds, or exchanges will be accepted for products delivered.

5. Delivery Service Contact:

  • If you have any questions or concerns regarding the delivery process, please contact our Customer Service by emailing us at admin@thegoodzen.com.

6. Order Cancellation:

  • Once an order has been confirmed and dispatched for delivery, cancellations are not permitted.

7. Delivery Service Cooperation:

  • Customers are expected to cooperate with the delivery service driver during the verification process.

8. Responsibility:

  • The Good Zen is not responsible for any issues arising from the failure to provide a valid identification card or any other delivery-related concerns once the delivery is completed.

Note: The Good Zen reserves the right to update or modify this policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically.

Thank you for choosing The Good Zen. We appreciate your understanding and cooperation.

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